
Consulting Services

Our technology services combine deep technical expertise with a commitment to understanding our clients’ unique needs.
Our team delivers responsive, reliable, and forward-thinking support to help our clients stay ahead of technological change.
By aligning IT solutions with business goals, we not only solve problems quickly but also add lasting value through innovation, scalability, and trusted partnerships.
Our Services
CareCloud
Implementation
Implementation and ongoing support



StrategyCloud Implementation
Implementation and ongoing support



Technology
Consulting
Specialist technology consulting



CLOUD PLATFORM IMPLEMENTATION
Our software implementation and support services ensure a smooth transition from planning to deployment, with a focus on minimising disruption and maximising value.
We work closely with clients to understand their processes, configure systems to meet their specific requirements, and provide thorough testing and user training.
​
Post-implementation, our dedicated support team offers ongoing assistance, troubleshooting, and updates to keep systems running efficiently. We ensure each implementation is delivered on time, on budget, and fully aligned with business objectives.
​
Understand your requirements
Configure a prototype solution
Refine the platform to meet your needs
Deploy the platform into your environment.
TECHNOLOGY CONSULTING SERVICES
We have an extensive background in IT strategy, IT procurement, and process improvement. We bring a comprehensive approach to aligning technology initiatives with business objectives, optimising vendor relationships, and driving operational efficiency. ​What sets us apart is the ability to see the bigger picture while managing the technical and commercial details critical to success.
​
IT Strategy
An IT strategic plan is a long-term roadmap that outlines how an organisation will use information technology to support and achieve its overall business goals. It defines the vision, objectives, and priorities for technology investments and initiatives, ensuring they align with the organisation’s mission and future direction.
​
Key components of an IT strategic plan typically include:
-
Current state assessment (systems, infrastructure, capabilities)
-
Technology goals aligned with business strategy
-
Planned initiatives (e.g., digital transformation, cybersecurity, cloud adoption)
-
Resource planning (budget, staffing, tools)
-
Governance and risk management
-
Performance metrics and success indicators
The IT strategic plan serves as a guide for decision-making, helping leadership allocate resources effectively, manage risk, and ensure that IT contributes measurable value to the organisation over time.
​
IT Procurement
IT procurement is the process of sourcing, acquiring, and managing technology-related products and services to meet an organisation’s operational and strategic needs. This includes purchasing hardware (like computers, servers, and networking equipment), software licenses, cloud services, support contracts, and other IT solutions.
Effective IT procurement involves more than just buying technology—it requires careful planning, vendor evaluation, budgeting, contract negotiation, and compliance with internal policies and external regulations. It also considers factors such as total cost of ownership, security, scalability, and compatibility with existing systems.
​
By aligning technology purchases with business goals, IT procurement ensures that organisations invest in the right tools and services to support performance, innovation, and long-term growth
​
Process Improvement
Process improvement is the practice of analyzing, evaluating, and enhancing existing business processes to make them more efficient, effective, and adaptable. The goal is to reduce waste, streamline workflows, improve quality, and increase overall productivity.
​
Process improvement usually involves:
-
Identifying inefficiencies or bottlenecks
-
Redesigning processes for better performance
-
Automating repetitive tasks
-
Standardizing best practices
-
Using data and feedback to guide improvements
In an IT or business context, process improvement helps organisations deliver services faster, reduce errors, enhance customer satisfaction, and stay competitive in a changing environment.
​
Cyber-security risk assessments
Cyber-security risk assessments follow a systematic process for identifying, analyzing, and prioritizing potential threats and vulnerabilities to your company's digital assets, systems, and data. It helps you understand the exposure to cyber threats and make informed decisions about how to mitigate those risks. The process involves evaluating the likelihood and potential impact of various cyber threats, such as malware infections, data breaches, or denial-of-service attacks.
​

'People are what make companies agile, not approaches, methodologies or tools'
PEDRO GASPAR FERNANDES
NEXT STEPS
For more information about how our technology services can help your business, please contact us today.
